Information We Collect
In operating our website we may collect and process the following data about you:
Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data
Information that you provide by filling in forms on our website, such as when you registered for information
Information provided to us when you communicate with us for any reason
Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
To provide you with information requested from us, relating to our products or services
To provide information on other products which we feel may be of interest to you, where you have consented to receive such information
To meet our contractual commitments to you
To notify you about any changes to our website, such as improvements or service / product changes, that may affect our service
Storing Your Personal Data
Disclosing Your Information
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries. We may also disclose your personal information to third parties:
Where we sell any or all of our business and / or our assets to a third party
Where we are legally required to disclose your information
To assist fraud protection and minimise credit risk
Third Party Links
You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
The Carpet Stop and GDPR
The General Data Protection Regulation (GDPR) comes/came into force in May 2018. This legislation replaces existing data protection laws and governs how companies collect, hold and use people’s personal data.
As a leading provider of quality flooring and fitting services for domestic and commercial customers, The Carpet Stop is committed to GDPR compliance and strengthening the security and protection of its customers’ data.
The Carpet Stop therefore abides by the following customer data safeguarding principles:
Only data specifically necessary for the supply and fitting of flooring to a customer’s premises will be collected and stored.
Customer data is stored manually and electronically within our premises. These can only be accessed by our Directors and Senior Administrators.
Any printed documentation that includes customer data e.g. invoice, statement, delivery note etc. is stored securely at our premises.
All printed customer documentation is professionally shredded at time of disposal.
CCTV camera recordings taken within our premises will not be kept longer than is necessary for the maintenance of good security.
Our customers have a permanent right to request that all of their data be erased at any time. If you wish to be erased from our systems, please contact our Data Protection Officer detailed below.
We only use customer data in the processing and fulfilment of customer orders for flooring and fitting, and the optional communication of occasional commercial news and offers.
None of our customer data is transferred to any third party.
We expect all of our suppliers to have GDPR procedures in place and encourage customers to familiarise themselves with GDPR.
All of our staff are familiar with the importance of GDPR and their personal responsibilities to protecting customer data.
Any questions relating to our GDPR procedures can be addressed to The Carpet Stop’s Data Protection Officer on 01332 200778 or email firstname.lastname@example.org
The Carpet Stop (Derby) Ltd is a company registered in England and Wales, with company number 0824 1384.